Disruption Management Hub
View Work →
Hi, I’m Mae
Different by Design
Empowering designers to solve complex problems. I believe in creating environments where creative talent thrives through psychological safety, clear ownership and iterative growth.
Leadership Philosophy
Case Studies
View Reservation Redesign
View Work →
More to see
With ten years at American Airlines, I’ve had the opportunity to work across nearly every corner of the business designing for enterprise tools, customer‑facing digital products, and experiences that span every platform and touchpoint.
View Product work
Hi, I’m Mae
Different by Design
Empowering designers to solve complex problems. I believe in creating environments where creative talent thrives through psychological safety, clear ownership and iterative growth.
Leadership Philosophy
Case Studies
Disruption Management Hub
A unified disruption experience that helped customers regain clarity and control during delays and cancellations.
View Work →
View Reservation Redesign
A data‑driven redesign that made trip management clearer, easier, and more confidently self‑served.
View Work →
Airport Digital Signage and Wayfinding
A modernized signage system that brought clarity, consistency, and real‑time guidance to travelers across airport touchpoints.
View Work →
More to see
With ten years at American Airlines, I’ve had the opportunity to work across nearly every corner of the business designing for enterprise tools, customer‑facing digital products, and experiences that span every platform and touchpoint.
View Product work
Hi, I’m Mae
Different by Design
Empowering designers to solve complex problems. I believe in creating environments where creative talent thrives through psychological safety, clear ownership and iterative growth.
Leadership Philosophy
TEAM MENTORSHIP
Helping designers grow through honest conversations, personalized development plans, and steady coaching that meets people where they are and supports where they want to go.
DESIGN SYSTEMS + OPS
Building the structure that helps teams move faster. Scalable components, clean workflows, and clear standards that remove friction and let designers and developers do their best work.
CROSS-FUNCTIONAL STRATEGY
Bringing design, product, and engineering together around shared goals. Making sure our decisions support the business, align to technical realities, and ultimately create experiences customers actually feel.
Case Studies
Disruption Management Hub
A unified disruption experience that helped customers regain clarity and control during delays and cancellations.
View Work →
View Reservation Redesign
A data‑driven redesign that made trip management clearer, easier, and more confidently self‑served.
View Work →
Airport Digital Signage and Wayfinding
A modernized signage system that brought clarity, consistency, and real‑time guidance to travelers across airport touchpoints.
View Work →
More to see
With ten years at American Airlines, I’ve had the opportunity to work across nearly every corner of the business designing for enterprise tools, customer‑facing digital products, and experiences that span every platform and touchpoint.
View Product work