About me

I’m a UX leader who specializes in turning ambiguous, high‑complexity problem spaces into aligned roadmaps, scalable design systems, and measurable customer and business outcomes. I lead multidisciplinary teams across multiple digital channels, establish evidence driven operating models, and coach designers into strategic, confident storytellers.

 

My work focuses on elevating experience quality, driving cross‑functional alignment, and operationalizing repeatable systems. I care about building teams that deliver consistently excellent work while feeling supported, empowered, and proud of what they ship.

What I’m up to right now....

Currently: Managing 14 Designers, 1 Researcher

Currently: Leading American Airlines Mobile App Design team

Currently: Teaching Pilates

portrait of woman

About me

I’m a UX leader who specializes in turning ambiguous, high‑complexity problem spaces into aligned roadmaps, scalable design systems, and measurable customer and business outcomes. I lead multidisciplinary teams across multiple digital channels, establish evidence driven operating models, and coach designers into strategic, confident storytellers.

 

My work focuses on elevating experience quality, driving cross‑functional alignment, and operationalizing repeatable systems. I care about building teams that deliver consistently excellent work while feeling supported, empowered, and proud of what they ship.

What I’m up to right now....

Currently: Managing 14 Designers, 1 Researcher

Currently: Leading American Airlines Mobile App Design team

Currently: Teaching Pilates

portrait of woman

Here’s what the people are saying

  • Mae is always willing to help out and support the team. Her leadership and positive attitude make such a big different. Working with you has been on of the most empowering experiences of my career. You lead with your heard, advocate fiercley for your team, and create a space where people feel seen, supported and inspired.

     

    Your leadership is a rare gift and I am incredible grateful for the way you show up for us everyday.

    Chelsea

    Product Designer, Direct report

  • I just wanted to take a moment and tell you how much I appreciate you. My favorite thing about you is honestly the kind of human being you are. You celebrate our wins with us and when things don’t go our way, you’re the first to stand up and fight for us. You don’t manage us, you lead us. Futhermore, what means the most to me is seeing the kind of mother you are. It genuinely brings a smile to my face every time you talk about your kids and share pictures. It’s real and it’s grounding. It says so much about the person you are.

    Vince

    Sr Product Designer, Direct report

  • Mae is the definition of a great manager who has your back. She listens, challenges, supports and always steers us toward what is right for the user. Because of her, our work is better and our team is stronger. We simply wouldn’t be the same without her.

    Marshall

    Sr Product Designer, Direct report

  • Shout out to Mae for being such a supportive and dependable manager. I’ve really appreciated the opportunities you have given me to jump on different products across the org to gain visibility.

    Josef

    UX Researcher, Direct report

  • I am deeply thankful for every opportunity you’ve opened to create impact solutions and nurture connected communities. While balancing a vision of user experience that truly empowers and inpsires.

    Yeojin

    Sr Product Designer, Direct report

Let’s work together

About me

I’m a UX leader who specializes in turning ambiguous, high‑complexity problem spaces into aligned roadmaps, scalable design systems, and measurable customer and business outcomes. I lead multidisciplinary teams across multiple digital channels, establish evidence driven operating models, and coach designers into strategic, confident storytellers.

 

My work focuses on elevating experience quality, driving cross‑functional alignment, and operationalizing repeatable systems. I care about building teams that deliver consistently excellent work while feeling supported, empowered, and proud of what they ship.

What I’m up to right now....

Currently: Managing 14 Designers, 1 Researcher

Currently: Leading American Airlines Mobile App Design team

Currently: Teaching Pilates

portrait of woman

Here’s what the people are saying

  • Mae is always willing to help out and support the team. Her leadership and positive attitude make such a big different. Working with you has been on of the most empowering experiences of my career. You lead with your heard, advocate fiercley for your team, and create a space where people feel seen, supported and inspired.

     

    Your leadership is a rare gift and I am incredible grateful for the way you show up for us everyday.

    Chelsea

    Product Designer, Direct report

  • I just wanted to take a moment and tell you how much I appreciate you. My favorite thing about you is honestly the kind of human being you are. You celebrate our wins with us and when things don’t go our way, you’re the first to stand up and fight for us. You don’t manage us, you lead us. Futhermore, what means the most to me is seeing the kind of mother you are. It genuinely brings a smile to my face every time you talk about your kids and share pictures. It’s real and it’s grounding. It says so much about the person you are.

    Vince

    Sr Product Designer, Direct report

  • Mae is the definition of a great manager who has your back. She listens, challenges, supports and always steers us toward what is right for the user. Because of her, our work is better and our team is stronger. We simply wouldn’t be the same without her.

    Marshall

    Sr Product Designer, Direct report

  • Shout out to Mae for being such a supportive and dependable manager. I’ve really appreciated the opportunities you have given me to jump on different products across the org to gain visibility.

    Josef

    UX Researcher, Direct report

  • I am deeply thankful for every opportunity you’ve opened to create impact solutions and nurture connected communities. While balancing a vision of user experience that truly empowers and inpsires.

    Yeojin

    Sr Product Designer, Direct report